Every day the world gets smaller and smaller. Through different types of media and unified communications, it’s only going to continue to shrink. Applications that were mere visions of the future twenty years ago are now available on every handheld device – from cell phones to tablets and everything in between. You no longer have to wait until you bump into your neighbor at the grocery store in a different state to proclaim, “Man! It’s a small world!” Now, you can instantly connect with people half way around the world with no trouble.
What Are Unified Communications, Exactly?
Think about all the ways you communicate with the outside world on a daily basis. You probably text your significant other, email your coworkers, and call your parents. All these are unified communication tools used to connect with the people and the world around you. Unified communications is simply an attempt to integrate these tools together to allow the user to use any device they choose to communicate with their peers. Other forms of unified communications include web conferencing, screen share, and instant messaging apps. Together, we’ll look at a few lesser known tools and how you can use them to bring your world together.
The Glue Holding it all Together – VoIP
Of course, you can’t mention unified communications without talking about VoIP. VoIP – Voice over Internet Protocol – is what makes unified communications possible. Without VoIP, effectively turning any device with Internet connectivity into a communication tool is next to impossible. By integrating your devices together and simply installing an app, your phone, tablet, or computer can effectively do the job of two devices. By using VoIP and integrating your devices, calls made to your office phone can be answered on your cell phone or tablet – regardless of if you are in the office or not. You can add a “follow me” or “click-to-call” button in your outgoing emails to make you more accessible or configure the application to transform your voicemails into easy to read emails. Unified communications allow you to send text messages from your desktop, turn regular phone calls into video calls, and communicate in multiple different ways with others also using a VoIP platform. The possibilities that come from using a VoIP platform provides in achieving unified communications are endless.
Enter the Age of Face-to-Face Long Distance Communication
A great tool for unified communications is the video conferencing function. In the early, experimental days, this tool comprised of the standard telephone equipment and included a small black and white screen that users could use to connect with another user who also had a video phone. Video phones integrated telecommunication technology with video recording technology to provide users with the ability to see the person they were calling face to face. This was one of the first glimpses into the future direction of unified communications in the business world. Unfortunately, users were only able to use the face-to-face function on a very specific set of devices, and no one expected it to gain traction. Fast forward to today, nearly everyone with a cell phone, tablet, or laptop has some type of video conferencing application. By integrating your devices with applications such as Skype, it becomes possible for you to video chat with remote workers who also have the application on any device of your choosing – as long as you’re both utilizing the Internet. With the introduction of video conferencing to unified communications, employees who are living across the country from each other can now experience meetings and business events together, without ever leaving their respective cities.
Unified Communications Helps Make Your Presence Known
Having presence technology in the majority of unified communication tools help businesses gain a higher level of visibility on their employees at a given time. Management and coworkers are able to see where their colleagues are and what their availability status is, regardless of location or device being used. This technology can help peers see who is available for meetings or who’s the nearest person with the right expertise to help a customer with a problem. This visibility can bring your world closer together by keeping you up-to-date with your employee’s or coworker’s availability status.
Let IPro Media Help Bring Your World Together
When you use IPro Media to gain access to new unified communications tools, you can experience a greater sense of closeness to the world around you. You’ll gain the ability to connect to those around you to create stronger bonds, networking connections, and discover life outside of your own. Make the connection with IPro Media today and start communicating!