August 31st, 2017 by admin
Every day, tens of thousands of patients make their way in and out of hospitals around the world. Each one of these people requires communication between them and their loved ones. Depending on the severity of their injuries, the patients could face dire medical situations. As a result, having the proper telecom services in place in a hospital can make the difference between life and death.
Most hospitals don’t allow the usage of cell phones within the building. They restrict them on purpose to prevent any possible interference with sensitive medical equipment. Without the ability to use cell phones, hospitals are heavily reliant on dependable telecom services.
For this reason, having a stable and reliable line of communication is critical for many different people that deal with hospitals.
They Are Critical for Emergency Services
When someone has a medical emergency, they will typically call for an emergency service. Normally, this entails dispatching an ambulance to retrieve the patient. Upon pickup, the ambulance will contact the hospital to prepare whatever is medically necessary. For example, in the case of a patient with severe trauma, an emergency medical technician will call the hospital to brief the surgery team on what they’re about to work with.
This is where telecom services need to be flawless. If the call failed to go through, the patient would suffer from precious lost time. With a successful call, the hospital could prepare the surgery room and be ready to receive the patient, giving the patient a higher chance of survival.
They Are Critical for Internal Departments
Internal calls within a hospital are just as important as external calls. After all, hospitals can be enormous; the staff needs reliable communication between each other. Knowing that they can depend on internal telecom services from department to department can speed productivity and improve the performance of the hospital overall.
Without a stable internal telephone system, the hospital staff would need to rely on physically moving to other departments to convey messages. Consequently, this would greatly slow down the internal processes and create a greater risk for things to go wrong. At best, it could be an annoyance. At worst, it could spell trouble for patients of the hospital.
They Are Critical for Patients
It’s not just the staff of professional services and the hospital that benefit from good telecom services. The patients themselves rely on these services to keep in contact with their friends and families during their stay. Imagine calling a hospital to get in contact with an injured loved one or find out their status…only to experience that the phone line was not operational.
Additionally, each individual room also needs a phone for urgent situations. Hospitals require a dedicated emergency telecom lane to inform other departments of immediate patient needs. In a similar vein, the patients themselves also need access to a phone to call for help, should they require it.
Telecom Services are Paramount for Everyone
Hospitals rely heavily on internal, direct communication to relay information and urgency without delay. Telecom services should integrate seamlessly into the workflow of hospitals, enabling them to work as quickly and efficiently as possible.
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