Commonly known as VoIP, Internet Telephony or IP telephony is a way of carrying out voice communication through the Internet. A lot of companies are now using this technology to take advantage of the benefits of VoIP for business.
VoIP lets users carry their equipment anywhere that the Internet can be accessed, and you can easily switch between desktop, laptop and mobile devices. You can take the features of your office phone with you on a mobile device, giving you complete mobility and the ability to stay in touch and productive even when you are out of the office. There are plenty of features that softphones have which make them resemble a miniature computer, and they allow you to connect from anywhere with only a click of a mouse.
The overall productivity of your business can be increased with VoIP when your employees have the ability to multi-task without being interrupted. You can also take money that you would have spent paying traditional phone bills and use it for other aspects of your business. Plus, you’ll be able to conduct virtual meetings, attach documents, and share data over a video conference. The technology of VoIP has also made voice clarity far better than a traditional telephone.
One of the biggest benefits of using VoIP technology for your business is the likelihood of big savings. You’ll no longer have to worry about things like phone line costs, equipment charges, maintenance and upgrades like with a traditional phone. After you have VoIP set up, the centralized network will allow unified communications without having to use separate Internet data.
Ease of Use
It does not take a lot of know-how to install VoIP. Just the fact that it is so easy to install proves to be a huge advantage over traditional phones. You won’t, for one, need separate cabling anymore like with a telephone. This will also reduce fire hazards in the building due to the fact of less electrical wire clutter. The entire VoIP system is also easier to maintain and alter since the transfer of voice to digital signals is done with software rather than hardware. These are all great advantages, especially if you or your staff is not very computer-savvy.
Regular handsets can use only text and fax, with little video capabilities or conferencing options. VoIP lets you connect through a large variety of protocols and applications to be able to keep in touch with other online users. Web browsing and access to email are used as well to allow better communication between users.
One thing is for sure, no matter the size of your business, VoIP is an affordable technology that is quite flexible, giving your business a variety of tools and benefits over using a traditional telephone system.