Communication is a major part of our personal and professional lives. Can you say with full confidence that everyone in your company is on the same page at every moment of the day? Communication have evolved beyond the traditional verbal and written interactions we have on a daily basis; it has taken on a digital identity. Communication occurs at the office, at coffee shops, homes, and from remote locations. How do you keep everyone with different tasks and in different locations connected? The answer is with unified communication strategy, and it utilizes all of the same technology we use daily.
What is Unified Communications?
Essentially, the strategy is the implementation of real-time communication devices. A unified communications plan is created to accommodate the unique needs of the business. Common communications services include instant messaging, email, fax-to-email, cloud-based services, voicemail, video conferencing, teleconferencing, telephone services, voice and phone number recognition services, SMS text, media sharing, and desktop sharing. Unified communications bridges the gap between traditional and digital forms of communication.
Three Benefits of Unified Communication
Explore the top three ways unified communication can benefit your company.
- It uses a variety of familiar technologies and devices
As we just mentioned, unified communication uses the various methods of communication people use on a daily basis, personally and professionally. The implementation of a plan uses all of these devices and creates a design that allows users to access communications and correspondence from any device, at any time, and from any location.
- Communication is consistent and instantaneous
Business communication extends far beyond the brick and mortar walls of the establishment; it takes place in various locations digitally, locally, domestically, and internationally. Unified communication allows users to take the business with them so that work can be completed where it is convenient. If a team member, a client, or managerial staff are in the building, away on business, out of the office, or meeting with a client over lunch, business can continue as usual and without interruptions.
- Increases business presence
Some of the most successful companies can say that they are everywhere and easy to access at any time. Unified communication creates a better overall experience for the customer, it saves the business money, and it encourages collaboration. When a customer, team member, or managerial staff are easier to reach, the experience is more positive for everyone. Regardless of where a business is located, unified communication brings clients, consumers, and professionals together as if they were all sitting in the same room.
Sound like something your business can benefit from? IPRO MEDIA can help!
Contact us today for a free consultation, and let’s talk about how a unified communications solution can help your company.